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Listed below are our support pages. If you don't find the information your looking for please send us an Email at:

support@arackhosting.com

If your looking at this page we know your looking for help and it is our desire to provide superior support.  We pride ourselfs on provideing quality support. To ensure we can provide the highest level of support to our valued clients please read through our support pages prior to calling in for support. You can reach us by phone at 904.697.3320.

General Support Questions
  • New Users - Just signed up Click here. All the info you need to get started with A Rack Hosting.
  • FAQ - This page will list our most frequently asked Questions (FAQ). Especially good for new users.
  • DNS - What you need to know to move your site from another hosting provider to us.
  • Email Setup - Information for setting up your email program to pull mail from our servers.

 

Co-Location Features

Follow these five easy steps to get your site up and running on our servers. Remember were here to help so please feel free to contact us.
1. Login to our servers using your new ID and password at this location:
https://66.129.90.148:5555

2. Configure your Email to pickup mail from our servers.

Click here for more info!
3. FTP your site up to our servers. Click here for more info!
4. Test your site by changing the DNS settings on your PC Click here for More Information
5. Change your DNS entries at your registrar. Remember changes take 24-72 hours. Typically they occur in 24 hours. Click here for More Information
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

 

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